Faqs

RETURNS/REFUNDS

As each piece is handmade, we do not offer returns or refunds for change of mind, incorrect sizing, or unwanted purchases.

Refunds or replacements will only be considered if an item arrives with a manufacturing fault. To request a refund, please contact us within 7 days of receiving your order and provide clear photos of the issue.

Please refer to our size guide before purchasing. If you have any questions about sizing, feel free to contact us prior to placing your order.

Thank you for supporting handmade and made-to-order garments.

SHIPPING

All garments are made to order.

Please allow 2–4 weeks from the date of purchase for your order to be made and prepared for shipment. Once your order has been completed, it will be dispatched and tracking details will be provided via email.

If you require your order by a specific date, please contact us before purchasing. In some cases, we may be able to accommodate a faster turnaround depending on current production schedules.

For international orders, customs duties, taxes, and import fees may apply upon arrival in your country. Any charges incurred are the responsibility of the customer.

Thank you for supporting slow fashion and handmade production.

AFTERCARE

Please look at each item listing for details on how to care for your items.